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I’ll keep my update short this week with a few data points on Carolina Excellence:

  • As part of the human resources hiring process pilot, a business service coordinator position was filled in 34 days from the time the job was posted to an offer was accepted. This early success gives us confidence as we move through the piloting process and prepare for a broader rollout.
  • The procurement design team members are confident that a new decision-tree tool and process checklist they are piloting will help end-users make better purchasing decisions, especially for items less than $250. By using either ePro or a P-Card rather than campus vouchers, the University can better track what it purchases and negotiate with vendors, as well as significantly reduce the time spent processing vouchers. Currently, 55 percent of campus vouchers less than $5,000 are for transactions less than $250, which each cost between $50 and $200 to process. Decreasing unnecessary campus vouchers will save time and enable better negotiation with vendors to reduce cost for units and the University.

The process design and pilot methodology we are using is already showing results, allowing us to quickly and collaboratively to design and pilot improvements to transform our administrative services.

 Please feel free to share this email with your colleagues. You can also visit our website, https://carolinaexcellence.unc.edu/ to learn more about Carolina Excellence and to see all of my previous updates. If you have any questions, please reach out to me at wernoski@email.unc.edu .

 

Best,

Rick


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