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Good afternoon,

Since Operational Excellence began in fall 2018, our relationships with schools and units across campus have driven early wins, sustained change, and a new way of doing business at Carolina. These relationships have been especially important as we navigate the current situation with COVID-19.

This week, I want to spotlight one of our long-term campus partners, the Office of Institutional Research and Assessment. Considering the importance of data and assessment in the work that we do, Dr. Lynn Williford and the OIRA team have been highly engaged in several initiatives since fall 2018. They have worked behind the scenes with the OE team to create and administer surveys, synthesize results, and build dashboards, and are currently key partners in our Data Use & Literacy project.

OIRA, we are grateful to have you as a partner. Thank you for your dedication to operational improvement at UNC.

Please feel free to share this email with your colleagues. You can also visit our website to learn more about Operational Excellence, read my previous updates and submit feedback. If you have any questions, please reach out to me at I read every email.


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