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Good afternoon,

It is the time of year when we look back and celebrate our success. Certainly, 2020 has been a year of new challenges, so I am honored to share our annual report for the 2019-2020 academic year and recognize the accomplishments and partners that have been a part of our second year of Operational Excellence.

You can read the report on our website here.

I hope all of you will find time to connect with family and loved ones safely during the coming winter break, and I encourage you to take a moment to celebrate your own successes this year. Best wishes for the new year and I look forward to more successful collaborations in 2021.

Please feel free to share this email with your colleagues. You can also visit our website to learn more about Operational Excellence, read my previous updates and submit feedback. If you have any questions, please reach out to me at I read every email.


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