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Good afternoon,  

I hope each of you is staying safe and healthy and is off to a successful beginning to the spring semester. One of the most important aspects of keeping our community safe this spring is the Carolina Together Testing ProgramI’m sure you’ve heard the chancellor or provost say the program has been a “campus-wide effort.” I’d like to share a little about the role Operational Excellence is playing to help make that effort possible. 

The CTTP is a massive program including the creation of the University’s own lab, three testing sites, a Cluster Response Testing Teamthe HallPass web application and seven short-term pop-up testing sites. To make the program a reality involved the participation of leadership and staff from Student Affairs, Finance and AdministrationEnrollment and Undergraduate AdmissionsScholarships and Student Aid, Campus Health, ITS, University Communicationsthe Chancellor and Provost’s offices, Parking and Transportation and UNC Health and the School of Medicine. 

Since November, members of the Operational Excellence team have played a critical role in facilitating collaboration and coordination. By leveraging the knowledge gained working on past OE projects, team members have filled gaps, brought the right parties together, and identified processes to ensure the project was comprehensive and efficient.  

Since the January launch, we have continued to seek out improvements in CTTP and managed incoming comments and questionsAs the University starts to plan for the fall 2021 semester, the lessons learned, and partnerships created by using this pan-University approach will be incredibly valuable. 

Please feel free to share this email with your colleagues. You can also visit our website to learn more about Operational Excellence, read my previous updates and submit feedback. If you have any questions, please reach out to me at I read every email. 


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