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Good afternoon,
Last week, the OE team took part in a successful workshop entitled “Learning Your Lessons: From Discovery to Closeout,” led by Embedded Transformation Manager Carson Flynn. This interactive session brought our team together to reflect on the processes our office has developed over the past six years and to further enhance our work by creating a lessons-learned register. This tool records mistakes, successes and solutions from previous projects, so that team members can improve decision making and ensure continuous improvement.
During the workshop, our team engaged in a ‘gallery walk’ exercise, critically evaluating various lessons-learned registers from the construction, tech and healthcare sectors. The workshop concluded with the development of our own lessons-learned register and an information cataloging process for our team to use moving forward.
The OE lessons-learned register will serve as a repository for knowledge gleaned from our projects and will be strategically employed to further enhance our team’s performance. We are eager to use this new tool, as it will help us gain better insight into our successes and continue to transform University operations.
Please feel free to share this email with your colleagues. You can also visit our website to learn more about Operational Excellence, read my previous updates, and submit feedback. If you have any questions, please reach out to me at wernoski@email.unc.edu. I read every email.
Best,
Rick