Lean Foundations is an introductory training program for UNC at Chapel Hill employees designed to create a culture of lean management throughout University operations. At Carolina, we seek to design, implement, execute, assess, and continuously improve operations. This training aims … Read more

Good afternoon,   With great anticipation and excitement, on Friday, August 26th, the Operational Excellence Team welcomed twenty staff from across the university to join a pilot of the OE Lean Management Training program. This engaging and fun half day course … Read more

Good afternoon,    Beginning in September 2021, the Operational Excellence team had the great pleasure to begin working with Dean Fouad Abd-El-Khalick and the UNC School of Education, to open the Carolina Community Academy at North Elementary in Roxboro, NC. In … Read more

Good afternoon, I am excited to announce that the Operational Excellence team is partnering with the Office of the University Registrar to launch a Course Setup: Reserve Capacity Design Team. This will be the first of two phases in the Course … Read more

Good afternoon, Since the inception of Operational Excellence in the fall of 2018, a key element of our work has included listening and learning about the complex operations and administrative processes that drive Carolina forward. As we enter a new … Read more

Good afternoon, Earlier this month, Operational Excellence was invited to present at the SACUBO (Southern Association of College and University Business Officers) Annual Meeting in San Antonio, Texas. Rick Wernoski, Suzie Baker, and Candace Reynolds used the Future of Work … Read more

The goal of Operational Excellence is to implement transformational change that supports the University’s key mission of teaching, learning and research. The Operational Excellence Transformation Manager is responsible for working with campus partners to ensure the overall success of projects. … Read more

Good afternoon,  At the conclusion of every project, Operational Excellence team members reevaluate and assess our existing services and practices to ensure we’re continuously reaching towards our mission of creating a high-functioning administrative operation that supports the University’s key mission … Read more

Good afternoon, Last week I took you behind the scenes of our recent Future of Work Project and discussed the important role of the project definition, metrics, and our design team to that project and all of the work we … Read more

Delegates and campus leaders engaged in frank, meaningful dialogue at this month’s meeting.