Category: OE Updates
OE Weekly Update 2/21/20
Good afternoon, A few weeks ago, I introduced the concept of lean thinking with the stick figure cartoon in my weekly update. I encouraged you all to think about a process and ask yourself, “Why is the glass twice as big as it should be?” In line with our goal … Read more
OE Weekly Update – 2/14/20
Good afternoon, Last week, the Operational Excellence Steering Committee held our first meeting of the calendar year. It is always inspiring to come together with this group, and I am grateful for both the returning and new faces. Our meeting focused on updates regarding our three current initiatives, Research, Data Use & Literacy, and Student Registration, as … Read more
OE Weekly Update – 2/17/20
Good afternoon, As many of you know, last Friday, Chancellor Kevin Guskiewicz and Provost Bob Blouin launched Carolina Next: Innovations for Public Good, Carolina’s new comprehensive strategic plan. You can read their announcement here. Carolina Next is composed of strategic initiatives that focus on the opportunities where the University can create change … Read more
OE Weekly Update – 1/31/20
Good afternoon, I mentioned in my email last week that the Operational Excellence team was planning on attending the UNC Health Care Lean Six Sigma Blue Belt training. We enjoyed learning more about lean methodology and how to plan for successful transformations. So, what is lean thinking? The cartoon below … Read more
OE Weekly Update – 1/24/20
Good afternoon, I want to start this week’s update with a big thank you to everyone who has been involved with the Early Impact work. Though Operational Excellence has officially wrapped up our part in both the Hiring and Procurement initiatives, we will continue to follow and celebrate future progress … Read more
OE Weekly Update – 1/17/20
Good afternoon, I hope you all got a chance to get outside this week before the temperatures dropped again! The Operational Excellence team has been focused on advancing initiative goals while building capacity to facilitate transformations around campus. We got the chance to attend a Lean Six Sigma Yellow Belt … Read more
OE Weekly Update – 1/10/20
Good afternoon, I hope you all have had a smooth transition back to work after the holiday break. In our first update email of 2020, I want to take the opportunity to thank you all for the incredible support you have shown Operational Excellence over the past year and highlight … Read more
2019 Operational Excellence Video
OE Weekly Update – 12/13/19
Good afternoon, This will be our last update of 2019. As we close out the year we are continuing to work on the following initiatives: Student Registration: After evaluating registration models used by peer institutions, the Student Registration Design Team began work on re-designing the registration model to meet the … Read more
OE Weekly Update – 12/6/19
Good afternoon, As we head into the last month of 2019, we are continuing to work on the following initiatives: Student Registration: This week, the Student Registration team did a comparative analysis of registration models used by several peer institutions. The team then discussed the impact and feasibility of implementing … Read more
OE Weekly Update – 11/22/19
Good afternoon, Hope you’re enjoying this beautiful fall weather. We have a short update for this week as we head into Thanksgiving. The Student Registration and Data Use & Literacy design teams continued to meet to refine the scope of their work. During the workshops, participants collaboratively share and prioritize … Read more
OE Weekly Update – 11/15/19
Good afternoon, We’re pleased to share the names of the design team members for the Student Registration project. The group began meeting last week. Here are the new members of the design team: Lauren DiGrazia, Registrar, Office of the University Registrar Kris West, Associate Registrar, Office of the University Registrar Allison … Read more
OE Weekly Update – 11/8/19
Good afternoon, It’s University Research Week at UNC-Chapel Hill. In celebration of this important theme, we want to share an update on our Operational Excellence initiative focused on research. As many know, the OE team is partnering with the Office of the Vice Chancellor for Research to streamline the way … Read more
OE Weekly Update – 11/1/19
Good afternoon, As we head into November, we’re pleased to announce the design team members for the Data Use and Literacy project. The group will begin to meet on November 5th. Here are the new members of the design team: Rich Arnold, Workforce Strategy, Equity and Engagement Adam Beck, Workforce Strategy, Equity … Read more
OE Weekly Update – 10/25/19
Good afternoon, Hope you are enjoying this amazing October weather! Last week we took a break from sending a weekly email but work on Operational Excellence projects has continued. As of this week, we continue to build out the scope and design teams for two new FY 2019-2020 initiatives, Data … Read more
OE Weekly Update – 10/11/19
Dear Colleagues – Hope you are enjoying this fantastic October weather! If you’ve visited the Operational Excellence website recently, you’ll see we’ve made some new updates. Most notably, the annual report is now available. The first Operational Excellence annual report explores the timeline of the program from its launch in September 2018 to September 2019. The report also introduces the new Operational … Read more
OE Weekly Update – 10/4/19
Dear Colleagues – I’m pleased to announce the launch of the new student employment website: studentwork.unc.edu. This initiative is the culmination of several months of hard work and collaboration between OHR, campus HR representatives and Operational Excellence. With more than 12,000 student employees on campus – over a third of Carolina’s workforce – previously there was no central repository of information and … Read more
OE Weekly Update – 9/27/19
Good afternoon – In last week’s update, we announced that the Operational Excellence team plans to explore two new areas in Academic Year 2019 – 2020: Data Access and Use and Registrar Process Improvement. We’ve been asked how our team determines which projects to prioritize. The short answer is that we use a standardized intake and priority process, which … Read more
OE Weekly Update – 9/20/19
Good afternoon, We held the September Steering Committee yesterday. During the meeting we shared updates on two new areas the Operational Excellence team plans to explore in Academic Year 2019 – 2020: Data Access and Use and Registrar Process Improvement. With the Steering Committee’s feedback and guidance, we’ll continue to refine the scope of focus and inquiry for future design teams and … Read more
OE Weekly Update – 9/13/19
Good afternoon – I’m pleased to announce the launch of the new Travel and Expenses site, travel.unc.edu. As you may know, this site launch is the culmination of many weeks of work, starting with a policy review to clarify and consolidate existing travel policies. The new site contains several new resources to improve the user … Read more