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OE Update – 9/23/22

Good afternoon,

Back in July, I announced that Operational Excellence had partnered with the Office of the University Registrar to launch a Course Setup: Reserve Capacity Design Team. This afternoon, I’m excited to share that the design team’s solution has been implemented and students will see information about reserved seats in ConnectCarolina next week when shopping carts open for Spring 2023 registration.

The solution includes four components:

  1. “Only Reserved Seats Available” icon to indicate when all open seats in a section are reserved
  2. Redesigned Class Details page that displays the number of open unreserved seats and the number of seats reserved for specific populations
  3. Consistent naming convention for populations that have reserved seats
  4. Plain language error messages

We’re also pleased to share the beginning on Monday, September 26th, our very own Nick Sengstaken will be transitioning from his role as Program Coordinator for Operational Excellence and Strategic Initiatives to become our newest Transformation Manager.

Please feel free to share this email with your colleagues. You can also visit our website to learn more about Operational Excellence, read my previous updates and submit feedback. If you have any questions, please reach out to me at wernoski@email.unc.edu. I read every email.

Best,
Rick

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