Calendar Year 2024: New Student Registration Experience
OE Team:
- Candace Reynolds, Associate Director for Operational Excellence
- Madeline Snider, Transformation Manager
New Student Registration Experience Leadership Team:
- Amy Johnson, Vice Chancellor for Student Affairs
- Chloē Russell, Associate Dean of Academic Advising
- Kate Henz, Senior Associate Dean for Operations and Strategy
- Lauren DiGrazia, University Registrar
- Rachelle Feldman, Vice Provost for Enrollment
- Rick Wernoski, Associate Vice Chancellor for Operational Excellence
Objectives:
- Ensure coordinated and consistent registration support during new student onboarding
- Create an updated portfolio of registration support resources
- Increase first-year student satisfaction with their fall registration experience (less stressful, more navigable)
Approach: Project Definition, Solution Design
Project Dates: January 2024-
- Ben Haven, Office of Undergraduate Curricula
- Chloē Russell, Academic Advising
- Cliff Jones, Thrive Hubs Advising
- Jason Clemmons, Honors Carolina
- Justin Inscoe, New Student and Family Programs
- Kate Hash, Information Technology Services
- Katey Boyd, HOLD Capstone Student
- Lauren DiGrazia, Office of the University Registrar
- Natalie Rollan, Office of the University Registrar
- Nick Siedentop, Office of Undergraduate Curricula
- Paige Dobes, Thrive Hubs Advising
- Rushikesh Sude, Orientation Leader