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Good afternoon,  

Our goal in Operational Excellence is to create a high-functioning administrative operation that supports the University’s mission of teaching, learning and research. The OE team has been able to make progress on that goal as our community works together to resume campus operations this summer. 

We are staying true to the OE Service Model while focusing on different services than the university-wide design team projects you are familiar withOE staff are engaged with workflows in several operational areas, using advising and facilitation services to assist with problem solving and make sure the work continues moving forward. 

I will not be sending an update next Friday due to the short week. Please feel free to share this email with your colleagues. You can also visit our website to learn more about Operational Excellence, read my previous updates and submit feedback. If you have any questions, please reach out to me at I read every email. 


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