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Good afternoon,  

This past Wednesday, the OE team hosted the pilot of our From Problem to Project Workshop. This workshop builds upon the concepts we introduced during OE’s Lean Foundations training. We received feedback from Lean Foundations participants asking for additional tools to help solve problems. We designed the From Problem to Project workshop to center on the A3  problem-solving model. 


The From Problem to Project workshop takes a deep dive into the first steps of the problem-solving model and provides high-level guidance on the complete framework. For the workshop to be most effective, we asked pilot participants to submit a problem beforehand for them to work through during the training.  

We used OE’s Student Registration Appointments project as a real-world example to walk participants through an approach that turns a problem into a practical project. The workshop provided a fresh perspective and essential resources for participants to frame problems and create constructive solutions. By the end of the workshop, participants were prepared to implement these tools in their daily work.  

The participants in this pilot workshop were instrumental in our improvement of the training. As always, we are grateful for the meaningful feedback and collaboration of those who participated and look forward to offering the workshop in the future.  

Please feel free to share this email with your colleagues. You can also visit our website to learn more about Operational Excellence, read my previous updates, and submit feedback. If you have any questions, please reach out to me at I read every email.    


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