Academic Year 22-23: ITS Incident Management

OE Team:

• Georgia McRae, Transformation Manager

Leadership Team: 

• Mike Barker, Vice Chancellor for IT and CIO
• Kim Stahl, Senior Policy and Process Lead ITS
• Rick Wernoski, Senior Vice Provost for Business Operations

Objectives: 

• Simplify the user reporting process for all IT and technology adjacent incidents

Approach: Advisory