ITS Incident Management
OE Team:
- Georgia McRae, Transformation Manager
Leadership Team:
- Mike Barker, Vice Chancellor for IT and CIO
- Kim Stahl, Senior Policy and Process Lead ITS
- Rick Wernoski, Senior Vice Provost for Business Operations
Objectives:
- Simplify the user reporting process for all IT and technology adjacent incidents
Transformative Service: Advising
Project Dates: August 2022-September 2022