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J-1 Exchange Visitor Process Design

OE Team:

  • Jason Derrick, Transformation Manager
  • Rick Wernoski, Senior Vice Provost for Business Operations

Design Team Partners:

  • Ioana Costant, Director of International Student and Scholar Services
  • Raymond Farrow, Associate Provost for Global Affairs and Chief Operations Officer
  • Barbara Stephenson, Former Vice Provost for Global Affairs and Chief Global Officer

Objectives: 

  • Increase transparency and streamline the University’s J-1 Exchange Visitor Process within International Student and Scholar Services
  • Identify opportunities for process efficiencies and enhancements
  • Develop solutions to improve experience and satisfaction among scholars, faculty and staff

Approach: Project Definition, Solution Design

Project Dates: April 2020-August 2021

Carolyn Adams, School of Social Work
Tudor Comaniciu, College of Arts & Sciences
Gretchen Gosnell, International Student and Scholar Services
Joey Landry, School of Information and Library Science 
Steve Niezgoda, School of Medicine
Brandon Patton, School of Medicine 
Greg Smith, Kenan-Flagler Business School 
Kory Sopko, International Student and Scholar Services
Jordan Todd, Vice Chancellor for Research 
LaSonya Whitworth, School of Public Health