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Weekly Update: April 12, 2019

Hi everyone, Here are a few highlights from the Operational Excellence work this week: The Operational Excellence Steering Committee met on Wednesday, and we welcomed additional leaders: Thank you to Christi Hurt, Lukasz Mazur, Mike Barker, Tanya Moore and Terry Magnuson for joining that effort. We had a lively conversation about our two new … Read more


Weekly Update: April 5, 2019

Hi everyone, The Operational Excellence team had a great week — and I’m excited to share these updates: Our team showcased early wins to the Strategic Framework committee at the Board of Trustees meeting on Wednesday. Both leadership and champions from the early impact work in hiring and procurement led the discussion. We were proud to … Read more


Weekly Update: March 29, 2019

Here is a quick look at what Carolina Excellence focused on last week: The human resources, finance and research administration sub teams for roles and responsibilities went on hiatus this week while the core team met and discussed the main goals for each work stream. We look forward to getting … Read more


Weekly Update: March 22, 2019

Hi everyone, As we approach the home stretch to commencement, I continue to hear great reports about the transformative work underway by the Carolina Excellence design teams. As part of the roles and responsibilities design team, sub-teams in Human Resources, Finance and Research Administration are reviewing the biggest frustrations heard during … Read more


Weekly Update: March 15, 2019

The Carolina Excellence team is going full steam ahead. Our new design teams are delving into the work to develop solutions. As part of the roles and responsibilities design team, sub-teams in Human Resources, Finance and Research Administration are each examining the current state of roles and responsibilities and finalizing their goals … Read more


Weekly Update: March 8, 2019

The Carolina Excellence team continues to build positive momentum and expand our work in transforming the University’s administrative operations. This week we kicked off two new initiatives: improving the research project lifecycle process and clarifying roles and responsibilities across Human Resources, Finance and Research Administration. The research project lifecycle design team seeks … Read more


Weekly Update: March 1, 2019

Hi everyone, The Carolina Excellence team continues to feel the positive momentum across the campus as we roll out new tools and processes. Be sure to read The University Gazette’s story, The Next Pursuit of Excellence, to learn more about our progress to date and to hear from colleagues who … Read more


Weekly Update: Feb. 22, 2019

The Carolina Excellence team celebrated a milestone week, kicking off new tools and processes across campus. It was exciting to see so much enthusiasm for these new resources and the opportunities we have to transform our administrative operations. More than 200 people attended five rollout sessions, three for the procurement … Read more


Weekly Update: Feb. 15, 2019

Hi everyone, Starting Monday, the Carolina Excellence team will start to share our tools more broadly across campus. In preparation for rolling out the hiring process toolkit, the team hosted several training sessions on using the new tools. HR representatives in the pilot project teams continued to help hiring managers … Read more


Weekly Update: Feb. 8, 2019

It’s been a busy week for the Carolina Excellence team as we work to share new processes more broadly across campus. In the procurement process pilot, purchasing managers in the School of Dentistry and Athletics, have identified several vendors that should be moved onto more efficient purchasing methods making it … Read more


Weekly Update: Feb. 1, 2019

It was a great week for the Carolina Excellence team. We shared the results of both pilot projects with the steering committee on Tuesday. Their feedback was overwhelmingly positive and they reinforced our belief that this work is on track to transform our administrative operations. They also shared important feedback … Read more


Weekly Update: Jan. 24, 2019

I’ll keep my update short this week with a few data points on Carolina Excellence: As part of the human resources hiring process pilot, a business service coordinator position was filled in 34 days from the time the job was posted to an offer was accepted. This early success gives … Read more


Weekly Update: Jan. 18, 2019

It’s been a busy week with our work on Carolina Excellence. We continue to make progress toward our goal of transforming administrative services. Here are the updates: Redesign teams: The functional redesign teams for human resources, finance, and research administration are working independently. Each function held six workshops over the … Read more


Weekly Update: Jan. 11, 2019

Happy New Year! I hope you enjoyed the holiday break and are energized to begin 2019. One of my goals is to continue to provide updates on our progress with Carolina Excellence. I started these weekly emails early in our project, and as we’ve engaged more employees, I’ve added them … Read more


Weekly Update: Dec. 20, 2018

As we wind down our work on Carolina Excellence for the year, I want to thank everyone who has contributed their time and ideas to transforming the University’s administrative operations. Your hard work is helping to move Carolina toward achieving our strategic goals. To capture some of the year’s successes, … Read more


Weekly Update: Dec. 14, 2018

It’s been a busy two weeks for the Carolina Excellence team, and we continue to engage employees across the University to transform our administrative operations. Here are a few highlights: Steering Committee: In its third meeting, this group heard members of the functional redesign teams from human resources, finance and … Read more


Weekly Update: Nov. 30, 2018

The Carolina Excellence team is picking up momentum as we work to streamline the University’s administrative operations, making them more efficient. We are engaging employees who are sharing input in our early impact projects or on one of the redesign teams. Here’s the latest: Listening tours: Our listening tours across … Read more


Weekly Update: Nov. 16, 2018

Hi everyone, It’s been a busy two weeks for the Carolina Excellence team. Here are a few updates: I shared an overview of the Carolina Excellence Initiative with the Board of Trustees Strategic Framework committee on Wednesday, Nov. 14. I also visited the Employee Forum on Wednesday, Nov. 7 to … Read more


Weekly Update: Nov. 2, 2018

Hi everyone, The Operational Excellence team had another productive week. We: Completed the listening sessions with all of schools at Carolina and finished five more listening sessions with other departments across campus; Finished the fifth working session with the HR hiring project team and prioritized areas for piloting changes; and … Read more


Weekly Update: Oct. 26, 2018

I hope you’ve had a good week. It’s been a busy week for the Operational Excellence project team. On Monday, Provost Blouin and I provided an overview of the project to the Faculty Executive Committee. We shared information about our listening tour and what we’re hearing in those meetings. And … Read more